How to cancel bookings?
Based on your busy schedule and non-availability, you can easily cancel the bookings made by the customer and those which are created but not attended by the customer.
To cancel bookings, go through the below steps:
- On your bookingcommerce dashboard, select Booking.
- Here you will get the list of bookings made by your customer. The booking which you want to reschedule, click on three dots at the right corner and select Edit Booking.
- Scroll to the bottom and click Cancel Booking.
- Going back to the Booking section, you will the status of the respective booking as Cancelled.
After the booking has been cancelled by the admin, the customer will get an email regarding booking cancellation. Refer the link to check the front end: Cancelled Booking Front End